Metered water consumption billing

On May 16, 2011, Town Council adopted Water Supply By-law No. 1419.

Water consumption rates

All water provided by the Town to establishments located on its territory will be measured by meters. Here is the detail of meter readings:

Serial No.: 9999999

Diameter: ½ inch

Current reading: 15-06-11
Previous reading: 15-06-10

153,530
79,450

Total consumption:

74,080

Minimum consumption:
Consumption used:

45,500
74,080

Water consumption: 74,080 X $2.40 /1,000 gallons = $177.79 + $20 system fee.

Taxation period

According to the By-law and for the residential sector (sector 1), the billing period is from July 1 to June 30, covering water consumption over a full one (1) year period and the bill will be produced the following fall in one single operation.

For the commercial and industrial sectors (sector 2), water consumption fees and system fees are billed twice a year hence covering the periods of January 1 through June 30 and July 1 to December 31.

Minimum water consumption (sector 2 only)

Diameter
of the meter

Minimum quantity
(6 months)
(in gallons)

½ inch & 5/8 inch

22,750

¾ inch

22,750

1 inch

60,250

1½ inches

113,500

2 inches

151,500

3 inches

377,500

4 inches

750,500

6 inches

750,500

8 inches

750,500

10 inches

750,500

System fees

Annual system fees are billed for each meter installed, according to the diameter of the meter and at the following rates:

Diameter
of the meter

System fees
(sector 1)

System fees
(sector 2)

½ inch

$20

$10

¾ inch

$30

$15

1 inch

$40

$20

1½ inch

$50

$35

2 inches

$100

$50

3 inches

N/A

$100

4 inches

N/A

$200

Regular 6 inches

N/A

$300

6 inches for sprinklers

N/A

$500

Regular 8 inches

N/A

$600

8 inches for sprinklers

N/A

$800

10 inches

N/A

$800

Special fees

Special fees may be billed in the following cases:

  • Request to interrupt water: $25
  • Request to restore water: $25
  • Request to remove, install or reinstall ½ inch to 1 inch meter: $10
  • Request to remove, install or reinstall 1½ inch to 2 inch meter: $20
  • Request to remove, install or reinstall a meter measuring 3 inches or more: $45 (minimum)

In the case of the interruption or restoration of water, the above fees are based on an estimated maximum of 0.5 hr per visit; any subsequent period will be charged at a rate of $75/hr. Conversely, if water is turned off and on within a single 0.5 hr period, a single $25 fee shall be applicable. 

In the case of the removal, installation or reinstallation of a meter measuring three (3) inches or more, when the removal, installation and reinstallation fees as specified in the By-law exceed the minimum as listed above, the consumer must cover the actual cost of the work as well as general expenses, social benefits and the cost of labour supervision. (Ref.: By-law No. 989)

Terms of payment

Electronic method

You can pay your tax bill and your water bill electronically by signing up for Internet banking services offered by most financial institutions.

To make your payment over the Internet, you must select the proper account payable, as the Town of Mount Royal has two separate accounts for payment of its property tax and of its water bills. Each account payable is clearly identified as such.

If you encounter any problems, please contact your financial institution’s Customer Service Department.

Financial Institution

Property Tax

Water Bills

National Bank

Desjardins Movement

BMO Bank of Montreal

Scotiabank

RBC Royal Bank

 

CIBC

 

TD Canada Trust

Laurentian Bank

 

 

HSBC Bank Canada

 

Credit Union

 

 

Discussions are underway to try to broaden electronic payment service to include additional financial institutions.

Traditional method

By mail, please enclose the payment stub with your cheque.

Otherwise, you can pay in cash, by cheque made out to the Town of Mount Royal or by debit card at the Town Hall service counter, 90 Roosevelt Avenue, Mount Royal, QC H3R 1Z5.

Please note that you cannot use a credit card to make your payment.

All cheques must be written on a paper base provided by a Canadian or foreign financial institution, or obtained from a business specializing in cheque-printing. Furthermore, it must be drawn against an account at a branch operating in Canada.

If you use the mail, please allow for sufficient delivery time because the payment will be credited to your account on the day of its receipt by the Town of Mount Royal, or on the date shown on the cheque if it is post-dated. Please note that any payment received after the deadline will result in interest charges and a penalty.

You have excess water consumption?

Excess water consumption is often caused by leaks. The following tips will help you detect them.

Leak coming from the flushing system

To see if the toilet tank is leaking, drop two or three drops of food colouring into it. If the water in the bowl becomes coloured after a few moments, there’s a leak.

Leaks coming from a flushing system can be attributed to one of the following problems:

  • the valve seat sealing device, between the bowl and the tank, is defective;
  • the water is escaping through overflow;
  • the float always stays at the bottom of the tank.

Leaks coming from a faucet

These leaks are often due to wear of the faucet valve. All you have to do is replace a washer.

A dripping faucet means a loss of up to 120 litres per day. A leaky flushing system can mean up to 600 litres per day.

How can you detect a leak?

Before you go to bed, read your meter. Make sure that you don’t turn on the faucet or use any water overnight. Read the meter again when you wake up.

If you see a difference, it’s probably because of a leak. If there is no leak, we would invite you to evaluate your consumption habits.

Do you have questions about metered water consumption billing?

To obtain more information concerning metered water consumption billing, don’t hesitate to contact our service counter located at 90 Roosevelt Avenue, 2nd floor.